Sam4s SPS-500 Especificações Página 1

SAM4s SPS-500 Operator Manual All specifications are subject to change without notice. 2009 CRS, Inc. OM-SPS-5

10  Introduction SAM4s SPS-500 Operator Manual v1.2 Safe Operation  Do not locate your SAM4s SPS-500 in a damp or wet environment. Avoid high

100  Reports SAM4s SPS-500 Operator Manual v1.2 Drawer Assignment With enhanced drawer assignment, cashiers can now be assigned to specific drawer

SAM4s SPS-500 Operator Manual v1.2 Reports  101 DataTran Operation 1. Turn the key lock to the X position. 2. Touch DATATRAN. The DATATRAN OP

102  Reports SAM4s SPS-500 Operator Manual v1.2 Initialize EFT Select Initialize EFT to verify communications, software versions and installed net

SAM4s SPS-500 Operator Manual v1.2 Reports  103 Issue Local Total This report is added for ease of customer balancing actual totals in the Datatra

104  Reports SAM4s SPS-500 Operator Manual v1.2 Issue Local Batch Status Report The Local Batch Status Report also prints when a batch is closed.

SAM4s SPS-500 Operator Manual v1.2 Reports  105 Gratuity Entry The Gratuity Entry command allows the operator to add a tip to a pre-authorized cre

106  Reports SAM4s SPS-500 Operator Manual v1.2 Post Authorization If electronic authorization is not approved and the merchant receives voice au

SAM4s SPS-500 Operator Manual v1.2 Reports  107 Report Samples Financial Report FINANCIAL REPORT X1 REPORT 0003 DESCR

108  Reports SAM4s SPS-500 Operator Manual v1.2 FOOD STMP CREDIT 00.00 000.00 MDSE RETURN 00.00 000.00 ERROR CORRECT

SAM4s SPS-500 Operator Manual v1.2 Reports  109 Sales By Time Period SALES BY TIME PERIOD REPORT X1 REPORT 0003TIME PE

SAM4s SPS-500 Operator Manual v1.2 Introduction  11 Standard Connectivity Each SPS-500 ECR is configured with:  Four powered (5v out) serial p

110  Reports SAM4s SPS-500 Operator Manual v1.2 Employee Reports Individual Employee Employee Currently Signed On Active Employee EMPLOYEE REPOR

SAM4s SPS-500 Operator Manual v1.2 Reports  111 FOOD STMP CREDIT 00.00 000.00 MDSE RETURN 00.00 000.00 ERROR CORRECT

112  Reports SAM4s SPS-500 Operator Manual v1.2 Group GROUP REPORT X1 REPORT X1 0003 X2 0001 # GROUP COUNT TOTAL

SAM4s SPS-500 Operator Manual v1.2 Reports  113 Labor Groups LABOUR GROUPS REPORT X1 REPORT X1 0003 X2 0001 DESCRIPTOR

114  Reports SAM4s SPS-500 Operator Manual v1.2 Daily Sales DAILY SALES REPORT X1 REPORT X1 0003 X2 0001 DAY COUN

SAM4s SPS-500 Operator Manual v1.2 Reports  115 Analysis 1 By Time Periods EAT-IN BY TIME PERIOD REPORT X1 REPORT X1 000

116  Reports SAM4s SPS-500 Operator Manual v1.2 Analysis 3 By Time Periods ANALYSIS 3 BY TIME PERIOD REPORT X1 REPORT X1 0003 X2 00

SAM4s SPS-500 Operator Manual v1.2 Reports  117 Open Check Open Check For Track 1 Open Check For Track 2 Open Check For Track 3 Open Check For Tra

118  Reports SAM4s SPS-500 Operator Manual v1.2 Product Projections PRODUCT PROJECTIONS REPORT X1 REPORT X1 0003 X2 0001 PRODUCT

SAM4s SPS-500 Operator Manual v1.2 Reports  119 Daily Time Keeping DAILY TIME KEEPING REPORT X1 REPORT X1 0003 X2 0001 EMP#

12  Introduction SAM4s SPS-500 Operator Manual v1.2 Controls & Connections Front Panel Angle Adjustment Optional

120  Reports SAM4s SPS-500 Operator Manual v1.2 Shift Report Complete Financial Reporting is available for each of 4 possible shifts. Shifts can b

SAM4s SPS-500 Operator Manual v1.2 Reports  121 FOOD STMP CREDIT 00.00 000.00 MDSE RETURN 00.00 000.00 ERROR CORRECT

122  Reports SAM4s SPS-500 Operator Manual v1.2 Inventory An example of the inventory report follows: INVENTORY REPORT X1 REPORT

SAM4s SPS-500 Operator Manual v1.2 Reports  123 The Theoretical Use Quantity. =[(PROMO+WASTE+SOLD (ITEM/PLU Report)] * [COUNT (RECIPE TABLE)] Shel

124  Reports SAM4s SPS-500 Operator Manual v1.2 PLU Stock PLUs designated as stock PLUs (see PLU Status Group Programming) will appear FINANCI

SAM4s SPS-500 Operator Manual v1.2 Reports  125 Electronic Journal All information can be selected by individual transaction type to be stored and

126  Reports SAM4s SPS-500 Operator Manual v1.2 Food Cost FOOD COST REPORT X1 REPORT 0003 BURGER PRICE

SAM4s SPS-500 Operator Manual v1.2 Reports  127 Balancing Formulas +/- NET SALES = PLU Sales Total + Tax 1 Amount + Tax 2 Amount + Tax 3 Amou

SAM4s SPS-500 Operator Manual v1.2 Program Maintenance  129 Program Maintenance PLU Maintenance Changing Item Prices 1. From the PGM mode PROGRAM

SAM4s SPS-500 Operator Manual v1.2 Introduction  13 Rear Customer Display SD Memory Card Slot Standard Rear Display—Turn

130  Program Maintenance SAM4s SPS-500 Operator Manual v1.2 3. Select a PLU to edit in one of two ways: Touch a PLU key located on the keyboard.

SAM4s SPS-500 Operator Manual v1.2 Program Maintenance  131 7. Enter a new price and touch OK. 8. If you wish to change prices on another PLU

132  Program Maintenance SAM4s SPS-500 Operator Manual v1.2 Employee File Maintenance The employee file contains information for register operator

SAM4s SPS-500 Operator Manual v1.2 Program Maintenance  133 3. Touch fields as necessary to set the options on page #1. NAME Set the employee na

134  Program Maintenance SAM4s SPS-500 Operator Manual v1.2 4. Touch the page #2 tab to set additional employee file options. TRAINING MODE?

SAM4s SPS-500 Operator Manual v1.2 Program Maintenance  135 5. Touch the page #3 tab to set the last employee file option. LEFT HAND This opti

SAM4s SPS-500 Operator Manual v1.2 Appendix  137 Appendix Report Function Key Report Code Structure You can print out reports from the REG positio

138  Appendix SAM4s SPS-500 Operator Manual v1.2 07 Top 20 PLUs X1 to X5 read only INDIVIDUAL & IRC 08 PLU Zero Sales X1 to X5 read only

SAM4s SPS-500 Operator Manual v1.2 Appendix  139 44 Checks for Selected Employee X1 & Z1 IRC from REG holding data 45 Checks for Current

14  Introduction SAM4s SPS-500 Operator Manual v1.2 Connection Panel Standard ports include:  2 Additional 24v Cash Drawer Ports  LAN port 

140  Appendix SAM4s SPS-500 Operator Manual v1.2

SAM4s SPS-500 Operator Manual v1.2 Manual Revision Record  141 Manual Revision Record Edition Date published Revision contents V1.0 8/31/2009 V

SAM4s SPS-500 Operator Manual v1.2 Introduction  15 Control Lock VOID PZXREGOFFS MODE VOID OFF REG X Z P S MODE Use to void (correct) items out

16  Introduction SAM4s SPS-500 Operator Manual v1.2 Default Screen Layout * Note: Configuration of screen is selected with S mod

SAM4s SPS-500 Operator Manual v1.2 Introduction  17 X Mode Main Menu Note: X Mode Menu buttons are not active until a clerk is signed on in REG p

18  Introduction SAM4s SPS-500 Operator Manual v1.2 P Mode Main Menu Note: P Mode Menu buttons are not active until a clerk is signed on in REG p

SAM4s SPS-500 Operator Manual v1.2 Getting Started  19 Getting Started Default Screen Layout The main screen provides 24 programmable locations.

CRS, Inc. Limited Warranty and Disclaimers of Warranty This manual has been developed by CRS, Inc. It is intended for the use of its customers and s

20  Getting Started SAM4s SPS-500 Operator Manual v1.2 More about Keylinks  Keylinks have multiple uses. Typically they will be used to display

SAM4s SPS-500 Operator Manual v1.2 Getting Started  21 Custom Screen Layouts After your authorized dealer prepares your SPS-500 for installation,

22  Getting Started SAM4s SPS-500 Operator Manual v1.2 Screen Saver A screen saver can be implemented; your authorized dealer can install a custom

SAM4s SPS-500 Operator Manual v1.2 Getting Started  23 Function Key Definitions Note that key descriptions are programmable. Key descriptions on

24  Getting Started SAM4s SPS-500 Operator Manual v1.2 DONE 037 Touch the DONE key to exit a keylink screen and return to the main screen. EMPLOYE

SAM4s SPS-500 Operator Manual v1.2 Getting Started  25 NEXT DOLLAR 079 Touch the NEXT DOLLAR key to tender an amount the next whole dollar above t

26  Getting Started SAM4s SPS-500 Operator Manual v1.2 P/BAL 148 Enter an amount, and then touch the Manual Previous Balance (P/BAL) key to use th

SAM4s SPS-500 Operator Manual v1.2 Getting Started  27 RECALL CHECK # 1-4 197-200 The check tracking system can maintain only balances (hard chec

28  Getting Started SAM4s SPS-500 Operator Manual v1.2 TAX SHIFT 1-6 225-230 Use to shift the preprogrammed tax status of an item. Touch before a

SAM4s SPS-500 Operator Manual v1.2 Getting Started  29 SPLIT CHECK 249 The Split Check function provides another method of breaking down checks fo

Precaution Statements Follow these safety, servicing and ESD precautions to prevent damage and to protect against potential hazards such as electrica

30  Getting Started SAM4s SPS-500 Operator Manual v1.2 Password Notes  The default manager password is: 9999. You can set your own 4-digit pass

SAM4s SPS-500 Operator Manual v1.2 Getting Started  31 CONDIMENT REQUIRED! This PLU has been programmed to require a condiment entry. CRC ERROR

32  Getting Started SAM4s SPS-500 Operator Manual v1.2 INPUT QTY Quantity input is required for a condiment WLU KITCHEN PRINTER FAILURE The kitch

SAM4s SPS-500 Operator Manual v1.2 Getting Started  33 NOT READY! Remote printer is not ready for printing tasks. NOT ZERO Displayed when trying

34  Getting Started SAM4s SPS-500 Operator Manual v1.2 TRAY SUBTOTAL REQUIRED! This prompt appears while in a TRAY SUBTOTAL transaction. The oper

SAM4s SPS-500 Operator Manual v1.2 Basic Operations  35 Basic Operations Operation Notes Functions may be located on the ECR keyboard or may displ

36  Basic Operations SAM4s SPS-500 Operator Manual v1.2 Sign On by the Employee Key When the register is signed off, the message line displays: SI

SAM4s SPS-500 Operator Manual v1.2 Basic Operations  37 Clocking In/Out Clock In 1. Enter the employee clock in code and press or touch the CLK I

38  Basic Operations SAM4s SPS-500 Operator Manual v1.2 3. Press or touch OK to complete the clock in. Clock In from Break 1. Enter the employ

SAM4s SPS-500 Operator Manual v1.2 Basic Operations  39 Outside of Sale Functions Time Display  Press or touch the X/TIME key. The date, time,

1-2 Servicing Precautions WARNING: First read the-Safety Precautions-section of this manual. If some unforeseen circumstance creates a conflict betwe

40  Basic Operations SAM4s SPS-500 Operator Manual v1.2 Registering PLUs/Items Preset PLUs  Press or touch a preset PLU to register an item. Ope

SAM4s SPS-500 Operator Manual v1.2 Basic Operations  41 Registering a Not Found PLU Designed to be used in a scanning system, the NOT FOUND PLU ke

42  Basic Operations SAM4s SPS-500 Operator Manual v1.2 Price Level Shift The current price level can be set by price level key, or automatically

SAM4s SPS-500 Operator Manual v1.2 Basic Operations  43 Auto Tare Weight 1. Place the item on the scale. 2. Press or touch the SCALE key to di

44  Basic Operations SAM4s SPS-500 Operator Manual v1.2 Auto Grill Item Some items may be programmed as "AUTO GRILL" so they will always

SAM4s SPS-500 Operator Manual v1.2 Basic Operations  45 Food Stamp Shift Note: Display (Yes or No) of food stamp eligible indicators is controlle

46  Basic Operations SAM4s SPS-500 Operator Manual v1.2 Corrections & Voids Clear Press or touch the CLEAR key to erase numeric entries or cle

SAM4s SPS-500 Operator Manual v1.2 Basic Operations  47 Merchandise Return Use this function to return (credit) merchandise inside or outside of a

48  Basic Operations SAM4s SPS-500 Operator Manual v1.2 To deduct a coupon against a sale: 1. Register items. 2. Press or touch SUBTOTAL. 3.

SAM4s SPS-500 Operator Manual v1.2 Basic Operations  49 Surcharges To add an open percentage surcharge to a sale: 1. Register items. 2. Press or

SAM4s SPS-500 Operator Manual v1.2 Contents  5 Contents Introduction 9 SAM4s SPS-500 Overview ...

50  Basic Operations SAM4s SPS-500 Operator Manual v1.2 Check Cashing A separate function key is available for check cashing. Check cashing limit

SAM4s SPS-500 Operator Manual v1.2 Basic Operations  51 Debit Transaction 1. Enter items. 2. Press/touch or tender into the appropriate MISC TEN

52  Basic Operations SAM4s SPS-500 Operator Manual v1.2 Electronic Payment – Merchandise Return 1. Complete the merchandise return transaction as

SAM4s SPS-500 Operator Manual v1.2 Basic Operations  53 4. Pay remainder due (if any) with CASH, CHECK or by one of the miscellaneous tender func

54  SAM4s SPS-500 Operator Manual v1.2

SAM4s SPS-500 Operator Manual v1.2 Advanced Application Operations  55 Advanced Application Operations Overview A large array of functions can be

56  Advanced Application Operations SAM4s SPS-500 Operator Manual v1.2 Quick Service Operations Modifiers Typically, keys labeled as sizes, such a

SAM4s SPS-500 Operator Manual v1.2 Advanced Application Operations  57 Sample Transaction Receipt A SAM4s SPS-530 provides a 3” receipt (actual si

58  Advanced Application Operations SAM4s SPS-500 Operator Manual v1.2 Drive Thru Operations When drive thru operations are implemented,: Drive Th

SAM4s SPS-500 Operator Manual v1.2 Advanced Application Operations  59 Training Mode An employee file can be created and designated for training p

6  Contents SAM4s SPS-500 Operator Manual v1.2 Clock Out for Break ...

60  Advanced Application Operations SAM4s SPS-500 Operator Manual v1.2 SPS-500 Delivery System Delivery System Features  Customer records (calle

SAM4s SPS-500 Operator Manual v1.2 Advanced Application Operations  61 Delivery Operations Entering a Delivery Transaction 1. Touch the Delivery

62  Advanced Application Operations SAM4s SPS-500 Operator Manual v1.2 4. If the number entered is a new account, a blank record screen will disp

SAM4s SPS-500 Operator Manual v1.2 Advanced Application Operations  63 Touch the field you wish to update. Enter alphanumeric field data (see

64  Advanced Application Operations SAM4s SPS-500 Operator Manual v1.2 Parking an Order for Delivery at a Later Time 1. Enter a delivery transact

SAM4s SPS-500 Operator Manual v1.2 Advanced Application Operations  65 4. When the time set for the parked order is reached, the message: “Order

66  Advanced Application Operations SAM4s SPS-500 Operator Manual v1.2 Viewing/Re-Ordering from the Last Purchase Screen 1. Begin or recall a cus

SAM4s SPS-500 Operator Manual v1.2 Advanced Application Operations  67 Running Tabs or Guest Checks Overview The SPS-500 can employ a manual previ

68  Advanced Application Operations SAM4s SPS-500 Operator Manual v1.2 Alpha Check Number Traditionally, check numbers are numeric, either manuall

SAM4s SPS-500 Operator Manual v1.2 Advanced Application Operations  69 Procedures and options relating to beginning, adding to and paying a check

SAM4s SPS-500 Operator Manual v1.2 Contents  7 Notes...

70  Advanced Application Operations SAM4s SPS-500 Operator Manual v1.2  Option to print Barcodes on checks  Option to use Alpha Check Numbers B

SAM4s SPS-500 Operator Manual v1.2 Advanced Application Operations  71 Adding to a Check 1. If a table and check are both assigned you may either

72  Advanced Application Operations SAM4s SPS-500 Operator Manual v1.2 4. Enter the new items ordered. 5. Touch the appropriate Store Check func

SAM4s SPS-500 Operator Manual v1.2 Advanced Application Operations  73 3. If necessary, additional items can be registered at the time of paymen

74  Advanced Application Operations SAM4s SPS-500 Operator Manual v1.2 Seat # Assignment The seat # system may be employed in a soft check system.

SAM4s SPS-500 Operator Manual v1.2 Advanced Application Operations  75 Changing the Seat # on a Previously Entered Item 1. Touch the item you wis

76  Advanced Application Operations SAM4s SPS-500 Operator Manual v1.2 Splitting Consolidated Items When like items are consolidated, touch the S

SAM4s SPS-500 Operator Manual v1.2 Advanced Application Operations  77 Payment by Seat Number 1. Open a check. Identify items by seat number. 2.

78  Advanced Application Operations SAM4s SPS-500 Operator Manual v1.2 Split Check This feature is available for systems using check tracking (Not

SAM4s SPS-500 Operator Manual v1.2 Advanced Application Operations  79 3. To create a new check, touch Add. 4. Enter a check number and touc

8  Contents SAM4s SPS-500 Operator Manual v1.2 PLU Reports ...

80  Advanced Application Operations SAM4s SPS-500 Operator Manual v1.2 5. Touch an item that you wish to transfer to a new check. Note the item

SAM4s SPS-500 Operator Manual v1.2 Advanced Application Operations  81 Checks Assigned by Register Notes When the Split Check function is used and

82  Advanced Application Operations SAM4s SPS-500 Operator Manual v1.2 Hold/Print Hold This feature is used in a table service restaurant. It pre

SAM4s SPS-500 Operator Manual v1.2 Advanced Application Operations  83 4. If the system is programmed to warn the operator if items are held when

84  Advanced Application Operations SAM4s SPS-500 Operator Manual v1.2 List Check 1. Sign on an employee. 2. Touch LIST CHECK to display the emp

SAM4s SPS-500 Operator Manual v1.2 Advanced Application Operations  85 Repeat You can repeat the last items posted by using the REPEAT key. This

86  Advanced Application Operations SAM4s SPS-500 Operator Manual v1.2 Transfer Table If permitted by authority level programming, an employee is

SAM4s SPS-500 Operator Manual v1.2 Advanced Application Operations  87 Combine Checks for Payment 1. Sign on an employee. 2. Touch the ADD CHECK

88  Advanced Application Operations SAM4s SPS-500 Operator Manual v1.2 Transfer Check Checks can be transferred in two ways:  Individually, by s

SAM4s SPS-500 Operator Manual v1.2 Advanced Application Operations  89 5. Select “All Checks” or “One Check”. 6. If “One Check” is selected, a

SAM4s SPS-500 Operator Manual v1.2 Introduction  9 Introduction SAM4s SPS-500 Overview Power Requirements Plug the SPS-500 into a grounded 3-prong

90  Advanced Application Operations SAM4s SPS-500 Operator Manual v1.2 Tip Declare If the employee time keeping feature is used, the operator may

SAM4s SPS-500 Operator Manual v1.2 Advanced Application Operations  91 Printed Chit for Tip Declaration

92  Advanced Application Operations SAM4s SPS-500 Operator Manual v1.2

SAM4s SPS-500 Operator Manual v1.2 Reports  93 Reports Report Menu  Turn the key lock to X position to view the report menu. (Note: An employe

94  Reports SAM4s SPS-500 Operator Manual v1.2 Report Table The following table summarizes all of the SPS-500 reports, the mode in which they are

SAM4s SPS-500 Operator Manual v1.2 Reports  95 Report Button Report Name Mode Available Individual/IRC Sales By Time Period¹ X1/Z1 - X5/Z5 Ind

96  Reports SAM4s SPS-500 Operator Manual v1.2 Report Button Report Name Mode Available Individual/IRC String Report #1 X1/Z1 - X5/Z5 Individu

SAM4s SPS-500 Operator Manual v1.2 Reports  97 Cash Declaration  Turn the key lock to the X position and touch CASH DECLARATION to display the C

98  Reports SAM4s SPS-500 Operator Manual v1.2 X Mode Program The following function are found on the X MODE PGM menu: Time Clock Edit If an empl

SAM4s SPS-500 Operator Manual v1.2 Reports  99 Edit Inventory Item 1. Turn the key lock to the X position. 2. Touch X MODE PGM and then EDIT IN