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SAM4s SPS-500 Operator Manual v1.2 Basic Operations 51
Debit Transaction
1. Enter items.
2. Press/touch or tender into the appropriate MISC TEND key (with debit function). The message
“SLIDE CARD” displays.
3. Swipe card. The message “GETTING PIN.” displays. (At the PIN pad, the ENTER PIN message
displays.)
4. At the PIN pad, enter the PIN and press the OK key. The terminal now displays “WAITING RESP.”
until the card verification is complete.
5. When verification is complete, the draft is printed.
Gift Card – Sale of Gift Card
1. Register the gift card amount into a PLU linked to a unique PLU Status Group with the gift card
activate function.
2. Press/touch or tender into the appropriate tendering key. The message “SLIDE GIFT” displays.
3. Swipe the gift card. The terminal displays “WAITING RESP.” until the card verification is complete.
4. When verification is complete, the receipt and the draft are printed.
Gift Card – Add to Existing Card
1. Register the gift card amount to be added into a PLU linked to a unique PLU Status Group with the
gift card addition function.
2. Press/touch or tender into the appropriate tendering key. The message “SLIDE GIFT” displays.
3. Swipe the gift card. The terminal displays “WAITING RESP.” until the card verification is complete.
4. When verification is complete, the receipt and the draft are printed.
Gift Card – Payment with Gift Card
1. Register a normal transaction. Press or touch the Gift Card Tender key (a miscellaneous tender key
programmed with the gift card function.)
2. Swipe the gift card. The terminal displays “WAITING RESP.” until the card verification is complete.
3. When verification is complete, the receipt and the draft are printed.
Manual Card Entry (Credit & Gift Only)
1. Enter items.
2. Press/touch or tender into the appropriate MISC TEND key. The message “SLIDE CARD” displays.
3. If card will not read, press or touch CLEAR once, the message “Enter Acct No” Displays.
4. Enter the account number and press or touch OK (or press or touch CLEAR again to abort the
transaction.)
5. The “WAITING RESP.” message displays and the transaction completes normally.
- Operator Manual 1
- CRS, Inc 2
- Precaution Statements 3
- 1-2 Servicing Precautions 4
- Contents 5
- Introduction 9
- Safe Operation 10
- SAM4s SPS-500 Configurations 10
- Standard Hardware 10
- Standard Connectivity 11
- Software 11
- Controls & Connections 12
- Rear Customer Display 13
- SD Memory Card Slot 13
- Connection Panel 14
- Control Lock 15
- Default Screen Layout 16
- X Mode Main Menu 17
- Z Mode Main Menu 17
- P Mode Main Menu 18
- S Mode Main Menu 18
- Getting Started 19
- More about Keylinks 20
- Custom Screen Layouts 21
- Screen Saver 22
- Initialize/Re-boot 22
- Function Key Definitions 23
- Passwords 29
- Error Messages 30
- Basic Operations 35
- Clocking In/Out 37
- Clock In from Break 38
- Clock Out for Day 38
- Time Clock Edit 38
- Outside of Sale Functions 39
- Registering PLUs/Items 40
- Registering a Not Found PLU 41
- Price Level Shift 42
- Scale Items 42
- Print Key 43
- Auto Grill Item 44
- Price Inquiry 44
- Food Stamp Shift 45
- Tax Shift/Tax Exemption 45
- Corrections & Voids 46
- Discounts/Coupons/Surcharges 47
- Item Discounts 48
- Totaling/Tendering 49
- Check Cashing 50
- Preset Tender 50
- Split Tender 50
- Debit Transaction 51
- Post-Finalization Procedures 53
- Overview 55
- Quick Service Operations 56
- Sample Transaction Receipt 57
- Drive Thru Operations 58
- Training Mode 59
- SPS-500 Delivery System 60
- Delivery Operations 61
- “Hold” Status 64
- Running Tabs or Guest Checks 67
- Manual Previous Balance 68
- Hard Check Posting 68
- Soft Check Posting 69
- Beginning a Check 70
- Adding to a Check 71
- Paying a Check 72
- Sample Print of Soft Check 73
- Guest Check 73
- Seat # Assignment 74
- Optional Seat # Entry 75
- Payment by Seat Number 77
- Split Check 78
- Hold/Print Hold 82
- Print All Held Items 83
- List Check 84
- Repeat 85
- Transfer Table 86
- Combine Checks for Payment 87
- Transfer Check 88
- Tip Declare 90
- Reports 93
- Report Table 94
- Cash Declaration 97
- X Mode Program 98
- Edit Inventory Item 99
- Date Time Setting 99
- FTP Transmission 100
- Receipt Reprint 100
- DataTran Operation 101
- Change Batch Number 102
- Initialize EFT 102
- Open Batch 102
- Issue Local Total 103
- Issue Local Transaction 103
- See Explanations 104
- Gratuity Entry 105
- Initialize Pin Pad 105
- Get Gift Card Balance 105
- Post Authorization 106
- Report Samples 107
- Sales By Time Period 109
- PLU Reports 109
- Employee Reports 110
- Drawer Totals 112
- Labor Groups 113
- Sales and Labor % 113
- Daily Sales 114
- Groups By Time Period 114
- Analysis 1 By Time Periods 115
- Analysis 2 By Time Periods 115
- Analysis 3 By Time Periods 116
- Track By Time Periods 116
- Open Check 117
- Product Mix 117
- Product Projections 118
- Station Totals 118
- Daily Time Keeping 119
- Shift Report 120
- Inventory 122
- PLU Stock 124
- PLU Stock by Group 124
- Electronic Journal 125
- Food Cost 126
- Balancing Formulas 127
- Program Maintenance 129
- PLU Select screen 131
- Employee File Maintenance 132
- Appendix 137
- Report Option Table 139
- Manual Revision Record 141
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